Outsourced dental billing,
worked daily.
Submission, follow-up, denial rework and payment posting — handled every day inside your practice management system, not batched up at month end.
Most practices do not have a billing problem. They have a follow-up problem. Claims go out fine; then nobody has an uninterrupted hour to chase the ones that stall, so the aging report grows quietly until somebody writes it off.
Built for practices that stopped chasing claims
01
Submitted clean
Claims checked against the payer's requirements before they go out, with attachments and narratives attached — because the cheapest denial is the one that never happens.
02
Followed up daily
Every claim tracked Open → Pending → Closed. Stalled claims get worked on a fixed cycle rather than whenever someone finds a spare hour.
03
Denials reworked
Denials are diagnosed by reason code, corrected and resubmitted. A denial is a step in the process, not the end of it — most are recoverable if somebody actually works them.
See every claim and every dollar
Every claim we touch and every dollar we recover shows up on a dashboard you can open yourself. Same data we run the desk on — including the parts that make us look slow.
- Claim lifecycle: Open → Pending → Closed, with the exact claims sitting past ninety days.
- Aging worked down bucket by bucket, reported weekly rather than summarised quarterly.
- Denials grouped by reason code, so you can see which payer and which code is costing you most.
Claims worked every day, not every month
Recovered
—
In A/R
Claim follow-up and A/R recovery across five locations, worked directly inside the group's existing Dentrix Ascend environment.
Multi-location dental group
Common questions
How much do dental billing companies charge?
The market generally prices one of three ways: a percentage of collections (commonly 2–6%), a flat monthly fee per location, or an hourly/FTE rate. Percentage pricing aligns incentives but gets expensive as you grow; flat fees are predictable and usually better for multi-location groups. Ask any vendor which model they use and what happens when your collections increase.
Do you replace our biller or work alongside them?
Either. Some practices hand over the whole function; others keep an in-office lead and use us for follow-up and A/R, which is the part that gets squeezed out by day-to-day interruptions.
Which practice management systems do you work in?
Our operational depth is in Dentrix Ascend — we run five live locations on it. We work in other systems, but if you are on Ascend you are getting a team that already knows where everything is.
How fast can you start?
Onboarding is mostly access, credentialing and learning your payer mix and fee schedules. We deliberately start narrow — one location or one workstream — so you can judge the work before expanding it.
What happens to our old A/R?
It gets worked as a separate backlog track alongside current claims, oldest and largest first. Aged A/R and current claims compete for the same hours, which is exactly why in-house teams rarely clear the backlog.